Outage in Treasure Data

[All regions] Treasure Reporting - Degraded Performance

Resolved Maintenance

January 16, 2023 - Started about 3 years ago - Lasted about 11 hours
Official incident page

Incident Report

We are investigating a possible problem currently affecting SSL certificates on Treasure Reporting services in all regions. We will provide an update as soon as we know more.

Components affected

Treasure Data Reporting

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 01/17/2023 07:11AM

We have confirmed that the Treasure Reporting service is now reporting with valid SSL certificates.

MONITORING about 3 years ago - at 01/17/2023 06:57AM

We have completed the installation of renewed SSL certificates used by Treasure Reporting service. Now the service is functioning with valid SSL certificates.

IDENTIFIED about 3 years ago - at 01/16/2023 11:26PM

We’ve observed an expired wildcard certificate on the reporting.treasuredata.com subdomain since Monday, 16 Jan 2023 21:09:02 GMT.

We have identified the vendor(s) associated with this issue and we are working with them to resolve the incident.

Login is unaffected.
Jobs are unaffected.

Next report in approximately 24 hours.

IDENTIFIED about 3 years ago - at 01/16/2023 11:00PM

We are continuously investigating this issue.

IDENTIFIED about 3 years ago - at 01/16/2023 10:23PM

We are working to resolve the incident.

IDENTIFIED about 3 years ago - at 01/16/2023 09:45PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 01/16/2023 09:09PM

We have identified the issue and we are continuing to work on a fix for this issue.

INVESTIGATING about 3 years ago - at 01/16/2023 08:37PM

We are continuing to investigate this issue affecting SSL certificates on Treasure Reporting services in all regions.

INVESTIGATING about 3 years ago - at 01/16/2023 08:34PM

We are investigating a possible problem currently affecting SSL certificates on Treasure Reporting services in all regions. We will provide an update as soon as we know more.

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