Outage in Treasure Data

[US, Tokyo, EU and Korea Regions] Treasure Insights outage

Resolved Major
July 06, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Since the 6th of July at 4:24 UTC, we observed an issue in Treasure Insights. Our engineering team is investigating the cause. We will post further updates here. If you have any questions or concerns about this, please feel free to reach out to our Support team at support@treasuredata.com.
Components affected
Treasure Data Insights (beta) Treasure Data Insights (beta) Treasure Data Insights (beta) Treasure Data Insights (beta)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/06/2023 06:10AM

Between July 6, 2023 04:24 UTC to July 6, 2023 06:07 UTC, all customers experienced an outage related to Treasure Insights. The root cause was a network misconfiguration. A fix has been implemented and the issue has been resolved.

We apologize for any inconvenience caused. If you have any questions about it, please contact support@treasure-data.com

MONITORING over 1 year ago - at 07/06/2023 05:45AM

We have made remediation and Treasure Insights is now operational. We will keep monitoring the issues.

INVESTIGATING over 1 year ago - at 07/06/2023 05:13AM

Since the 6th of July at 4:24 UTC, we observed an issue in Treasure Insights. Our engineering team is investigating the cause. We will post further updates here.
If you have any questions or concerns about this, please feel free to reach out to our Support team at support@treasuredata.com.

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