Outage in Treasure Data

[All Regions] a Partial Issue with CDP API

Resolved Major
June 23, 2025 - Started 8 days ago - Lasted about 1 hour
Official incident page

Need to monitor Treasure Data outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Treasure Data, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing an issue with the CDP API concerning the retrieval of realtime attributes. When opening the settings screen or attempting to change settings, realtime attribute values cannot be retrieved, resulting in an error. This issue exclusively affects the realtime segment settings screen and does not impact the actual behavior of realtime segments. Our team is actively working to resolve this issue. We sincerely apologize for any inconvenience or disruption this may cause.
Components affected
Treasure Data CDP API Treasure Data CDP API Treasure Data CDP API Treasure Data CDP API
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 06/23/2025 07:58AM

We are writing to inform you that the issue with realtime attribute retrieval in the CDP API occurred on June 23, 2025, at 04:46 UTC and was resolved on June 23, 2025, at 07:55 UTC.

We sincerely apologize for any inconvenience this may have caused.

IDENTIFIED 8 days ago - at 06/23/2025 06:45AM

We are currently experiencing an issue with the CDP API concerning the retrieval of realtime attributes.

When opening the settings screen or attempting to change settings, realtime attribute values cannot be retrieved, resulting in an error.
This issue exclusively affects the realtime segment settings screen and does not impact the actual behavior of realtime segments.

Our team is actively working to resolve this issue.

We sincerely apologize for any inconvenience or disruption this may cause.

Latest Treasure Data outages

[US region] Ingest API - Performance Degradation - 30 days ago
[US region] Ingest API - Performance Degradation - 2 months ago
[Tokyo Region] Performance Issue of Trino service - 3 months ago
[US Region] Hive Jobs and the Result Export jobs triggered from Hive Jobs are not functioning properly - 3 months ago
[All Regions] Utilization Dashboards showing outdated information - 5 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook