Outage in Treasure Data

[All Regions] Temporary Interruption in Premium AI Audit Logs

Resolved Minor
November 04, 2025 - Started 21 days ago - Lasted about 4 hours
Official incident page

Incident Report

We have encountered a temporary issue with the availability of Premium Audit Logs for Artificial Intelligence services (AI Agent Foundry and Audience Agent) during the period of November 4th 23:19:26 UTC to November 5th 00:57:55 UTC. While some data during this period may not have been captured, our engineering team is actively investigating the situation. We are taking all necessary steps to restore full service and ensure that all future logs are recorded without issue. We apologize for any inconvenience this may have caused and will keep you updated on our progress.
Components affected
Treasure Data REST API Treasure Data REST API Treasure Data REST API Treasure Data REST API

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 11/05/2025 07:58AM

Services have been restored to normal operations, and all of our systems are reporting healthy once again.

If you observe any lingering issues, please connect with our support team, and we would be happy to help: https://docs.treasuredata.com/articles/#!pd/contacting-treasure-data-support

MONITORING 21 days ago - at 11/05/2025 03:55AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 21 days ago - at 11/05/2025 03:49AM

We have encountered a temporary issue with the availability of Premium Audit Logs for Artificial Intelligence services (AI Agent Foundry and Audience Agent) during the period of November 4th 23:19:26 UTC to November 5th 00:57:55 UTC.

While some data during this period may not have been captured, our engineering team is actively investigating the situation. We are taking all necessary steps to restore full service and ensure that all future logs are recorded without issue.

We apologize for any inconvenience this may have caused and will keep you updated on our progress.

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