Outage in Treasure Data
Realtime 2.0 Bulk Storage Outage
Resolved MinorIncident Report
Incident: Real-time Profile Deletion Workflow Failures
Status: Identified
Impacted Regions: EU01, US01, Tokyo, AP03 (USA)
Update (May 5, 2026 - 11:19 AM CDT)
We have identified the root cause of the failures affecting Real-time (RT) bulk profile deletion, load, and stitch workflows in the affected regions.
Summary of the Issue:
A backend configuration issue resulted in a loss of necessary permissions for the service responsible for processing Real-time bulk profile operations. As a result, impacted workflows are failing with an "Authorization" or "400" error when attempting to invoke internal functions.
Current Status:
Our engineering team has developed a fix and is currently in the process of deploying it to all affected regions. We expect service to be restored shortly after the deployment is completed.
We will provide a further update once the fix has been fully deployed and we have confirmed that workflow processing has returned to normal.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/05/2026 05:43PM
We have applied the fix, and are observing that traffic is flowing correctly now.
IDENTIFIED
2 days ago - at 05/05/2026 04:23PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 05/05/2026 04:20PM
Incident: Real-time Profile Deletion Workflow Failures
Status: Identified
Impacted Regions: EU01, US01, Tokyo, AP03 (USA)
Update (May 5, 2026 - 11:19 AM CDT)
We have identified the root cause of the failures affecting Real-time (RT) bulk profile deletion, load, and stitch workflows in the affected regions.
Summary of the Issue:
A backend configuration issue resulted in a loss of necessary permissions for the service responsible for processing Real-time bulk profile operations. As a result, impacted workflows are failing with an "Authorization" or "400" error when attempting to invoke internal functions.
Current Status:
Our engineering team has developed a fix and is currently in the process of deploying it to all affected regions. We expect service to be restored shortly after the deployment is completed.
We will provide a further update once the fix has been fully deployed and we have confirmed that workflow processing has returned to normal.
Latest Treasure Data outages
US region: Treasure Insights unavailable - 3 months ago
[US/Tokyo Region] Performance issues - 4 months ago
[All Region] Service Disruption on Treasure Insights - 5 months ago
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