Outage in Treasure Data

Custom Script Workflow error

Resolved Major
August 29, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Custom Script from workflow fails due to an ongoing incident with our infrastructure provider (AWS). Error example: Unable to execute HTTP request: Connect to sts.amazonaws.com:443 [sts.amazonaws.com/209.54.177.164] failed: connect timed out com.amazonaws.SdkClientException: Unable to execute HTTP request: Connect to sts.amazonaws.com:443 [sts.amazonaws.com/209.54.177.164] failed: connect timed out We are actively working on the issue on our end.
Components affected
Treasure Data Workflow
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/29/2024 10:59AM

Our infrastructure provider (AWS) issue is resolved and we don't observe new errors for now.
Please rerun the failed workflow if needed

MONITORING 4 months ago - at 08/29/2024 10:30AM

The error rate is decreased. Please rerun the failed workflow if needed.
We observed errors with the custom script between 8 am and 10 am UTC on August 29th.

We keep monitoring the issue carefully.

INVESTIGATING 4 months ago - at 08/29/2024 10:14AM

Custom Script from workflow fails due to an ongoing incident with our infrastructure provider (AWS).

Error example:
Unable to execute HTTP request: Connect to sts.amazonaws.com:443 [sts.amazonaws.com/209.54.177.164] failed: connect timed out
com.amazonaws.SdkClientException: Unable to execute HTTP request: Connect to sts.amazonaws.com:443 [sts.amazonaws.com/209.54.177.164] failed: connect timed out

We are actively working on the issue on our end.

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