Outage in Treasure Data

BulkLoad, ResultExport, Hive job malfunction

Resolved Minor
August 29, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We have found that BulkLoad, ResultExport, and Hive jobs weren't able to start or failed the job due to an incident with our infrastructure provider (AWS). The issue observed on Aug 29th between 8:30 UTC - 9:45 UTC We are still investigating the issue on our end.
Components affected
Treasure Data Hadoop / Hive Query Engine Treasure Data Data Connector Integrations
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/29/2024 11:00AM

Our infrastructure provider (AWS) issue is resolved and we don't observe new errors for now.
Some of the jobs failed due to the incident, so please rerun the failed jobs if needed

INVESTIGATING about 1 month ago - at 08/29/2024 10:07AM

We have found that BulkLoad, ResultExport, and Hive jobs weren't able to start or failed the job due to an incident with our infrastructure provider (AWS).
The issue observed on Aug 29th between 8:30 UTC - 9:45 UTC

We are still investigating the issue on our end.

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