Outage in Treasure Data
[EU region] Presto - Partial Outage
Resolved Minor
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Outage Details
Components affected
Treasure Data Presto Query EngineLatest Updates ( sorted recent to last )
Between Nov 5, 17:15 UTC and Nov 5, 18:45 UTC, Some customers experienced delays and errors related to presto. The cause was insufficient capacity, which will be investigated further. A fix has been implemented and the issue has been resolved.
We apologize for any inconvenience caused. If you have any questions about it, please contact support@treasure-data.com
We have applied a fix. The problem looks to be resolved, but we are continuing to monitor.
We are continuously investigating this issue. For most queries we expect they will succeed after one or more automatic retries
We are investigating a possible problem currently causing escalated error rates from presto queries. We will provide an update as soon as we know more.
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