Outage in TrekkSoft
Global issues in Trekksoft production functionalities (e.g. Backoffice, POS Desk)
Resolved MajorIncident Report
We are currently experiencing global issues in TrekkSoft's production functionalities (e.g. Backoffice, POS Desk).
Our developers are already investigating on finding the root cause of the issue.
We will keep you updated and apologize for the inconvenience caused.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/09/2024 04:14PM
We registered a cyber attack towards our systems, that resulted in a brief downtime. We identified and quickly reacted to the issue by blocking the attackers.
The incident has been resolved, and all Trekksoft functionalities are now operating normally. We will provide a postmortem of the incident in the coming days.
We apologize once again for any inconvenience this may have caused.
MONITORING
over 1 year ago - at 10/09/2024 03:28PM
We are continuing to monitor for any further issues.
MONITORING
over 1 year ago - at 10/09/2024 03:20PM
We are currently monitoring the issue.
INVESTIGATING
over 1 year ago - at 10/09/2024 02:13PM
We are currently experiencing global issues in TrekkSoft's production functionalities (e.g. Backoffice, POS Desk).
Our developers are already investigating on finding the root cause of the issue.
We will keep you updated and apologize for the inconvenience caused.
Latest TrekkSoft outages
Service interruptions at TrekkSoft - 23 days ago
Disruption of online transactions via Saferpay/Worldline - 4 months ago
Service disruption warning - 5 months ago
Registered delivery issue with notifications - 7 months ago
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