Outage in TrekkSoft

Service interruptions at TrekkSoft

Resolved Minor

February 19, 2026 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating technical issues affecting core Trekksoft services, including the Backoffice, POS Desk, Booking Widget, etc. You may experience difficulties processing bookings or accessing your account. Our developers are already investigating the root cause of the issue. We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. If you have any questions or concerns, please don't hesitate to contact us. We will make sure to keep you updated on the progress of this issue.

Components affected

TrekkSoft Application TrekkSoft API TrekkSoft Backend Mobile Applications TrekkSoft POS Desk TrekkSoft Website

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/19/2026 10:18AM

This incident has been resolved and all Trekksoft functionalities are operating normally. We will provide a postmortem of the incident as soon as possible.

We apologize once again for any inconvenience this may have caused.

MONITORING 2 months ago - at 02/19/2026 08:14AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 02/19/2026 08:00AM

We are currently investigating technical issues affecting core Trekksoft services, including the Backoffice, POS Desk, Booking Widget, etc. You may experience difficulties processing bookings or accessing your account.

Our developers are already investigating the root cause of the issue.

We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. If you have any questions or concerns, please don't hesitate to contact us. We will make sure to keep you updated on the progress of this issue.

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