Global issue affecting all/ majority of TrekkSoft’s functionalities

The platform is operating normally, and this incident is now considered resolved.

We will continue investigating the circumstances surrounding the disruption as part of our post-incident review. A post-mortem with additional details will be shared once the investigation has been completed.

We are currently monitoring the platform. Service has remained stable since the incident, and we continue to observe the system while our investigation remains ongoing.

We are currently experiencing global issues in several Trekksoft production functionalities (a.o. Backoffice, POS Desk) meaning that you can neither access the TrekkSoft backoffice nor accept bookings via the booking widget, channel manager or website builder.

Our developers are already investigating the root cause of the issue.

We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. If you have any questions or concerns, please don't hesitate to contact us. We will make sure to keep you updated on the progress of this issue.

We will keep you updated through our https://status.trekksoft.com/ for any further information. If you haven’t subscribed to it yet, we encourage you to do it.