Outage in Trengo
We’re currently experiencing issues with Open AI
Resolved Minor
June 10, 2025 - Started 10 months ago
- Lasted 6 days
Incident Report
We're experiencing slower performance with Trengo Inbox (including summarisation & translation), Helpmate, and Journeys. This is due to an ongoing AI outage affecting OpenAI.
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Latest Trengo outages
Maintenance on WhatsApp emoji reactions - about 2 months ago
AI Agent and AI Journey disruption - about 2 months ago
help - help.trengo.com is currently unavailable. - about 2 months ago
Post-Mortem: Authentication Service Disruption - 2 months ago
Platform Outage - 3 months ago
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