Check if Trengo is down, official outages, user-reported issues, and outages map.
Trengo is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 60 incidents since started monitoring Trengo status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Trengo outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 24, 2025 07:24 AM EDT | 
                                              
                                                Minor
                                              
                                             Scheduled maintenance will take place on Sunday, October 26.
After the maintenance, all users wil...
                                             | 3 days | 
| Oct 20, 2025 05:11 AM EDT | 
                                              
                                                Minor
                                              
                                             We are experiencing technical issues due to a global AWS incident and are actively investigating.
                                             | about 2 hours | 
| Oct 20, 2025 03:40 AM EDT | 
                                              
                                                Minor
                                              
                                             We are currently experiencing issues with Twilio, affecting outbound calls. Our team is monitorin...
                                             | about 23 hours | 
| Sep 29, 2025 09:28 AM EDT | 
                                              
                                                Minor
                                              
                                             At the moment, some customers may encounter issues sending WhatsApp messages. Our team is activel...
                                             | about 21 hours | 
| Aug 16, 2025 05:24 AM EDT | 
                                              
                                                Major
                                              
                                             We’re currently experiencing an issue affecting our Facebook and Instagram channels. Our team is ...
                                             | about 4 hours | 
| Jun 24, 2025 10:32 AM EDT | 
                                              
                                                Minor
                                              
                                             We are seeing improvements to our outbound email service, but continue to monitor the situation c...
                                             | about 1 hour | 
| Jun 24, 2025 10:20 AM EDT | 
                                              
                                                Major
                                              
                                             We are still experiencing technical issues and are actively investigating.
                                             | 6 days | 
| Jun 24, 2025 09:57 AM EDT | 
                                              
                                                Major
                                              
                                             We are currently experiencing issues with our outbound email service. You may be unable to send e...
                                             | 6 days | 
| Jun 24, 2025 09:21 AM EDT | 
                                              
                                                Major
                                              
                                             We are still experiencing technical issues and are actively investigating.
                                             | 6 days | 
| Jun 24, 2025 08:52 AM EDT | 
                                              
                                                Major
                                              
                                             We are currently experiencing service degradation with outbound emails
                                             | 6 days | 
 
    See what users are saying about Trengo issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Stijn - Trengo whatsapp template message sending.
Trengo is a multi-channel communication platform that consolidates messages from various sources into a single inbox for streamlined customer interaction management.
Monitoring Trengo since January 2025
60 incidents in 2025
IsDown is a status page aggregator that monitors if Trengo and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Trengo, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Trengo (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Trengo's . Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Trengo and other services.
 
            IsDown checks Trengo official status page for major/minor outages or downtimes. A major outage is when Trengo experiences a critical issue that severely affects one or more services/regions. A minor incident is when Trengo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Trengo outage, we send you an alert and update your dashboard and status page.
Trengo and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Trengo status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Trengo but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Trengo and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of Trengo and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Trengo down?'
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                        While Downdetector relies on user-submitted reports to detect Trengo outages, IsDown monitors Trengo's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Trengo status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Trengo in a single dashboard. | ||
| Instant Trengo outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Trengo official status and user-reported issues. | 
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Trengo isn't down. You can check Trengo status and incident details on the top of the page. IsDown continuously monitors Trengo official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Trengo is currently operational. You can check Trengo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Trengo being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Trengo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Trengo last outage was on October 24, 2025 with the title "Scheduled Maintenance"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Trengo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Trengo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Trengo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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