Outage in Trengo
Ongoing issues
Resolved Minor
December 10, 2025 - Started 3 months ago
- Lasted about 3 hours
Incident Report
Access has been restored for most customers, but a small set of users may still experience difficulties reaching the platform.
As a temporary fix, clearing the cookies should make the platform load again. If this does not work please reach out to the Trengo support team.
Our team is actively investigating the root cause and working toward a full fix.
We’ll provide updates as soon as we have more information.
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Latest Trengo outages
Maintenance on WhatsApp emoji reactions - 9 days ago
AI Agent and AI Journey disruption - 10 days ago
help - help.trengo.com is currently unavailable. - 13 days ago
Post-Mortem: Authentication Service Disruption - about 1 month ago
Platform Outage - about 1 month ago
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