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We strongly recommend to our integrators to pass the below instructions to the affected end-users.
-In your Windows 11 session, go to "Start", type "update" and click on "Check for updates"
-Turn off automatic updates
-Select "Update history"
-scroll down and select "Uninstall updates"
-See if you can see KB5066835 in this list and select to uninstall it
After restarting your pc, you should now be able to log in again. If not, repeat the process with KB5065789 and try again.
Please remember that you have now turned off automatic updates! Follow info about KB5066835 online and as soon as you see there is a fix from Microsoft, update your pc and turn on automatic updates again!
We are continuing to investigate this issue.
We've confirmed a critical login issue affecting end-users attempting to sign in via TID (Trimble Identity) on desktop applications running Windows versions ending in 6899. We sincerely apologize for this unexpected disruption.
Crucial Advice: We are asking all integrators and customers (requiring announcements by our integrators) not to upgrade to the affected Windows versions at this time to prevent disruption with desktop app logins.
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