Outage in Trimble MAPS
Performance Issues with Route Reporter API (AWS)
Resolved MinorIncident Report
Summary AI Generated
The Trimble MAPS Route Reporter API on AWS experienced intermittent failures and inconsistent data returns due to a database issue. The engineering team performed database repairs and system-level optimizations to address the performance problems. The incident was resolved after 1.8 hours with the API fully stabilized and all services operating normally.
We are currently investigating reports of intermittent failures and inconsistent data returns within the Route Reporter API on our AWS environment. Our engineering team has identified a database issue and is actively performing repairs.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 04/20/2026 09:11PM
The system optimizations are complete, and the Route Reporter API on AWS has been fully stabilized. All services are now operating normally.
IDENTIFIED
13 days ago - at 04/20/2026 08:12PM
We are continuing to work on the performance issues affecting the Route Reporter API on AWS. Our team is currently performing system-level optimizations to stabilize the environment.
INVESTIGATING
13 days ago - at 04/20/2026 07:24PM
We are currently investigating reports of intermittent failures and inconsistent data returns within the Route Reporter API on our AWS environment. Our engineering team has identified a database issue and is actively performing repairs.
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