Outage in Triple Whale

Shopify Data Delay

Resolved Minor
November 13, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue with Shopify data being delayed. The delay seems to be impacting data updating for the last hour or more.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/13/2024 09:04PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/13/2024 08:42PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 11/13/2024 07:42PM

The issue has been identified and we are working to implement a resolution.

INVESTIGATING about 1 month ago - at 11/13/2024 07:41PM

We are currently investigating an issue with Shopify data being delayed. The delay seems to be impacting data updating for the last hour or more.

Latest Triple Whale outages

Pixel data is not loading - about 1 month ago
Total Impact Slow to Load - about 2 months ago

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