Outage in Triple Whale

Pixel Orders Showing 0.00 for Conversion Value

Resolved Major
December 19, 2024 - Started 2 days ago - Lasted 31 minutes
Official incident page

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Outage Details

We are aware of an issue where order values are showing with no value on the Pixel page. Please rest assured that our team is actively working to resolve this as quickly as possible.
Components affected
Triple Whale Pixel
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 12/19/2024 09:08PM

This incident has been resolved.

INVESTIGATING 2 days ago - at 12/19/2024 08:49PM

We are aware of an issue where order values are showing with no value on the Pixel page. Please rest assured that our team is actively working to resolve this as quickly as possible.

Latest Triple Whale outages

Shopify Data Delay - about 1 month ago
Pixel data is not loading - about 1 month ago
Total Impact Slow to Load - about 2 months ago

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