Outage in Triple Whale

Pixel live orders are delayed

Resolved Minor
January 16, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified a delay in Pixel live orders. We are currently investigating the issue.
Components affected
Triple Whale Pixel

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/16/2025 07:40PM

There was a temporary outage related to Shopify webhooks which is now resolved. Pixel live orders should now be up to date.

INVESTIGATING 9 months ago - at 01/16/2025 06:38PM

We have identified a delay in Pixel live orders. We are currently investigating the issue.

Latest Triple Whale outages

Partial App Data Load Issues - 2 months ago
Pixel Data is delayed - 3 months ago
Meta Data Delay - 4 months ago
Triple Whale app is unavailable - 4 months ago
Meta Data Delay - 5 months ago

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