Outage in Triple Whale

Slow Loading Times

Resolved Major
March 04, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Some pages are loading slower than usual. Our team is aware and actively working to resolve the issue. We appreciate your patience and will share updates as soon as possible. This is impacting all pages within the app. There is no indication of any data lost during this time, and the pixel should still be tracking your purchases.
Components affected
Triple Whale Pixel
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/04/2025 11:42PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/04/2025 10:13PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 03/04/2025 09:42PM

Some pages are loading slower than usual. Our team is aware and actively working to resolve the issue. We appreciate your patience and will share updates as soon as possible.

This is impacting all pages within the app. There is no indication of any data lost during this time, and the pixel should still be tracking your purchases.

Latest Triple Whale outages

Triple Pixel Order Delay - about 2 months ago
Delay in Pixel Data - about 2 months ago

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