Outage in Truckstop

IDV Center and Verification Issue

Resolved Minor

April 11, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

Currently, customers are unable to access Identity Verification Center or send invites to carriers to verify identity through IDV. This issue does not impact access to any Truckstop products.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 04/11/2025 06:21PM

This incident has been resolved.

INVESTIGATING 11 months ago - at 04/11/2025 04:34PM

Currently, customers are unable to access Identity Verification Center or send invites to carriers to verify identity through IDV. This issue does not impact access to any Truckstop products.

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