Outage in TrueCommerce DiCentral
There was outage on our communication channel --> impacting processing for inbound and outbound transactions with partners
Resolved Minor
March 09, 2024 - Started over 1 year ago
Official incident page
Official incident page
Incident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 03/09/2024 01:30PM
On Saturday, March 9 th, at 5:00 AM US CST. There was an outage of communication server (all protocols) on DiCentral network on communication server which impacted both inbound and outbound EDI processing with trading partners. The outage was resolved at 6:40 AM CST on March 9.
All information and updates will be available on this webpage: https://status.dicentral.com.
MONITORING
over 1 year ago - at 03/09/2024 12:58PM
All services are back up to normal.
MONITORING
over 1 year ago - at 03/09/2024 12:49PM
Our SFTP is outage.
MONITORING
over 1 year ago - at 03/09/2024 12:37PM
We applied the fix and keep monitor the system
IDENTIFIED
over 1 year ago - at 03/09/2024 11:58AM
The outage intermittently started at 5:15 AM (CST)
INVESTIGATING
over 1 year ago - at 03/09/2024 11:53AM
We are currently investigating this issue.
Latest TrueCommerce DiCentral outages
Intermittently inbound and outbound transactions for between 08:00 PM CST and 09:00 PM CST on 07/08/2024. The issue was resolved at 9:00 PM CST on 07/08. - over 1 year ago
Intermittent outbound connection fails on 06/06 at partner side. - over 1 year ago
Inbound and Outbound data delayed - over 1 year ago
Intermittently inbound and outbound transactions delay for partners between 06:19 AM CST and 07:41 AM CST on 04/25. - over 1 year ago
Routine Maintenance 3-17-2024 - AZURE ANSI PRODUCTION (Canada) - over 1 year ago
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