Outage in TrueCommerce DiCentral

There was outage on our communication channel --> impacting processing for inbound and outbound transactions with partners

Resolved Minor

March 09, 2024 - Started almost 2 years ago
Official incident page

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We are currently investigating this issue.

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 03/09/2024 01:30PM

On Saturday, March 9 th, at 5:00 AM US CST. There was an outage of communication server (all protocols) on DiCentral network on communication server which impacted both inbound and outbound EDI processing with trading partners. The outage was resolved at 6:40 AM CST on March 9.

All information and updates will be available on this webpage: https://status.dicentral.com.

MONITORING almost 2 years ago - at 03/09/2024 12:58PM

All services are back up to normal.

MONITORING almost 2 years ago - at 03/09/2024 12:49PM

Our SFTP is outage.

MONITORING almost 2 years ago - at 03/09/2024 12:37PM

We applied the fix and keep monitor the system

IDENTIFIED almost 2 years ago - at 03/09/2024 11:58AM

The outage intermittently started at 5:15 AM (CST)

INVESTIGATING almost 2 years ago - at 03/09/2024 11:53AM

We are currently investigating this issue.

Latest TrueCommerce DiCentral outages

Intermittently inbound and outbound transactions for between 08:00 PM CST and 09:00 PM CST on 07/08/2024. The issue was resolved at 9:00 PM CST on 07/08. - over 1 year ago

Intermittent outbound connection fails on 06/06 at partner side. - over 1 year ago

Inbound and Outbound data delayed - over 1 year ago

Intermittently inbound and outbound transactions delay for partners between 06:19 AM CST and 07:41 AM CST on 04/25. - over 1 year ago

Routine Maintenance 3-17-2024 - AZURE ANSI PRODUCTION (Canada) - almost 2 years ago

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