Outage in TrueCommerce DiCentral

There was outage on our communication channel --> impacting processing for inbound and outbound transactions with partners

Resolved Minor
March 09, 2024 - Started over 1 year ago
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/09/2024 01:30PM

On Saturday, March 9 th, at 5:00 AM US CST. There was an outage of communication server (all protocols) on DiCentral network on communication server which impacted both inbound and outbound EDI processing with trading partners. The outage was resolved at 6:40 AM CST on March 9.

All information and updates will be available on this webpage: https://status.dicentral.com.

MONITORING over 1 year ago - at 03/09/2024 12:58PM

All services are back up to normal.

MONITORING over 1 year ago - at 03/09/2024 12:49PM

Our SFTP is outage.

MONITORING over 1 year ago - at 03/09/2024 12:37PM

We applied the fix and keep monitor the system

IDENTIFIED over 1 year ago - at 03/09/2024 11:58AM

The outage intermittently started at 5:15 AM (CST)

INVESTIGATING over 1 year ago - at 03/09/2024 11:53AM

We are currently investigating this issue.

Latest TrueCommerce DiCentral outages

Intermittently inbound and outbound transactions for between 08:00 PM CST and 09:00 PM CST on 07/08/2024. The issue was resolved at 9:00 PM CST on 07/08. - about 1 year ago
Intermittent outbound connection fails on 06/06 at partner side. - over 1 year ago
Inbound and Outbound data delayed - over 1 year ago
Intermittently inbound and outbound transactions delay for partners between 06:19 AM CST and 07:41 AM CST on 04/25. - over 1 year ago
Routine Maintenance 3-17-2024 - AZURE ANSI PRODUCTION (Canada) - over 1 year ago

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