Outage in TrueCommerce
Scheduled Maintenance Window Extended
Resolved MinorIncident Report
The maintenance window has been extended to Sunday June 15th 5:00 AM Est. TrueCommerce network and application remain unavailable during this time We appreciate your patience as the team continues the data center cutover.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 06/15/2025 12:36PM
Maintenance is complete, and transaction processing applications are operational.
MONITORING
8 months ago - at 06/15/2025 12:04PM
The team is continuing to monitor network and platform stability. Transactions are processing successfully, and TrueCommerce applications remain available.
MONITORING
8 months ago - at 06/15/2025 11:16AM
TrueCommerce application access is now available, and the team is actively testing and monitoring network transaction processing. Ongoing monitoring will continue to ensure full system stability.
IDENTIFIED
8 months ago - at 06/15/2025 09:07AM
The team is actively working through the data center cutover, and the scheduled maintenance window has been extended to Sunday, June 15th at 7:00 A.M. EST.
We appreciate your continued patience as we work to complete this transition.
IDENTIFIED
8 months ago - at 06/15/2025 08:10AM
The maintenance window has been extended to Sunday June 15th 5:00 AM Est. TrueCommerce network and application remain unavailable during this time We appreciate your patience as the team continues the data center cutover.
Latest TrueCommerce outages
Pack & Ship shipping services encountering blocking error preventing shipping. - about 1 month ago
Outbound Transaction Manager file integration import - about 1 month ago
Transaction Manager Intermittent Issues - 2 months ago
TCNet SFTP Connectivity - 5 months ago
Issue: TrueCommerce Foundry Intermittent Access - 6 months ago
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