Outage in TrueCommerce
Issue: TrueCommerce Foundry Intermittent Access
Resolved MajorIncident Report
We are currently experiencing an intermittent issue with access to Foundry applications after login. Users may experience delay loading the transactions page or receive an error message. The TrueCommerce technology team is currently investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 04/30/2025 03:47PM
This incident has been resolved on 4/29 at of 1:30 Est .
MONITORING
10 months ago - at 04/29/2025 05:49PM
Access to TrueCommerce Foundry has been restored. The team will continue to monitor.
MONITORING
10 months ago - at 04/29/2025 05:35PM
We're still experiencing issues accessing TrueCommerce Foundry. The technology team is actively investigating.
MONITORING
10 months ago - at 04/29/2025 04:42PM
A fix has been implemented by a third party technology vendor at 12:15 Est and the team is monitoring the performance of the application.
IDENTIFIED
10 months ago - at 04/29/2025 04:10PM
The TrueCommerce technology team continues to work with are third party provider on the issue.
INVESTIGATING
10 months ago - at 04/29/2025 03:40PM
We are currently experiencing an intermittent issue with access to Foundry applications after login. Users may experience delay loading the transactions page or receive an error message. The TrueCommerce technology team is currently investigating.
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Issue: TrueCommerce Foundry Intermittent Access - 6 months ago
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