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Outage in TrueCommerce

Issue: TrueCommerce Foundry Intermittent Access

Resolved Major
April 29, 2025 - Started 10 months ago - Lasted 13 minutes
Official incident page

Incident Report

We are currently experiencing an intermittent issue with access to Foundry applications after login. Users may experience delay loading the transactions page or receive an error message. The TrueCommerce technology team is currently investigating.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 04/29/2025 01:58PM

This incident has been resolved. The issue occurred due to a third party VPN issue.

INVESTIGATING 10 months ago - at 04/29/2025 01:44PM

We are currently experiencing an intermittent issue with access to Foundry applications after login. Users may experience delay loading the transactions page or receive an error message. The TrueCommerce technology team is currently investigating.

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