Outage in Trulioo
Trulioo Portal - Global - Login errors after resetting password
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
This issue has now been resolved.
On January 18, 2023, Trulioo has received reports that some users are receiving an error attempting to login following resetting their password. We have identified the cause to an incorrect link being presented after reset and are working to have this issue resolved as quickly as possible.
If you are completing or have recently completed a password reset and are unable to login, please point your browser to https://portal.trulioo.com and use your newly reset password to allow a successful login.
There is no impact to customer's ability to run verifications.
We will provide an update once new information becomes available.
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