Outage in Trulioo

Trulioo Portal Disruption

Resolved Major
March 09, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

On Thursday, March 9, 2023, at 7:00 PM UTC, our teams observed a disruption with the Trulioo Portal. We are currently working to have this issue resolved as quickly as possible. We will provide an update once new information becomes available.
Components affected
Trulioo United States Trulioo Australia Trulioo Ireland
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/09/2023 08:54PM

This incident has been resolved.

MONITORING over 1 year ago - at 03/09/2023 07:33PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 03/09/2023 07:32PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 03/09/2023 07:16PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 03/09/2023 07:12PM

On Thursday, March 9, 2023, at 7:00 PM UTC, our teams observed a disruption with the Trulioo Portal. We are currently working to have this issue resolved as quickly as possible.

We will provide an update once new information becomes available.

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