Outage in Truphone

RSP Service Unavailable

Resolved Major

January 06, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.

Components affected

Truphone Consumer Truphone Discovery Service Truphone Machine to Machine Truphone Remote SIM Provisioning Management Portal (rsp.console.truphone.com)

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/06/2023 05:11PM

This incident has been resolved.

MONITORING about 2 years ago - at 01/06/2023 04:41PM

A fix has been implemented at 16:03 UTC and we are monitoring the results.
RSP Service has been available since then.

IDENTIFIED about 2 years ago - at 01/06/2023 03:57PM

The issue has been identified and a fix is being implemented.

Latest Truphone outages

IoT Portal - Degraded Performance - over 1 year ago

Data Incident - Registration in South and Central America Countries - over 1 year ago

IoT Portal - CDR Processing Delays - over 1 year ago

Data Service Degradation - Singapore - over 1 year ago

Network Incident - Service Degradation - almost 2 years ago

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