Outage in Truphone

Service Disruption

Resolved Minor
January 10, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Truphone has detected an issue that is currently impacting the following services: IoT Portal - Usage and rule processing. Entitlements Server Connect API We are now working on fixing the issue and further updates will follow.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/10/2023 02:27PM

After close monitoring, Truphone services remained stable, and this incident will now be closed.

MONITORING almost 2 years ago - at 01/10/2023 11:56AM

A fix has been implemented and we are now monitoring the stability of the systems.

IDENTIFIED almost 2 years ago - at 01/10/2023 11:35AM

We are continuing to work on correcting the issue and we are now seeing services recovering.
Further updates to follow.

IDENTIFIED almost 2 years ago - at 01/10/2023 11:03AM

Truphone has detected an issue that is currently impacting the following services:

IoT Portal - Usage and rule processing.
Entitlements Server
Connect API

We are now working on fixing the issue and further updates will follow.

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