Outage in Truphone
IoT Portal - CDR Processing Delays
Resolved Minor
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Outage Details
Truphone is investigating an issue that is causing delays processing Call Detail Records (CDR).
This has a direct impact in rule processing and CDRs shown on the IoT Portal UI.
We are working to improve the delay times and updates will be provided as soon as they're available.
Components affected
Truphone Connectivity Management (iot.truphone.com)Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 03/15/2023 09:15AM
This incident has now been resolved.
INVESTIGATING
about 2 years ago - at 03/13/2023 02:23PM
Truphone is investigating an issue that is causing delays processing Call Detail Records (CDR).
This has a direct impact in rule processing and CDRs shown on the IoT Portal UI.
We are working to improve the delay times and updates will be provided as soon as they're available.
Latest Truphone outages
IoT Portal - Degraded Performance - almost 2 years ago
Data Incident - Registration in South and Central America Countries - almost 2 years ago
IoT Portal - CDR Processing Delays - almost 2 years ago
Data Service Degradation - Singapore - about 2 years ago
Network Incident - Service Degradation - about 2 years ago
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