Outage in Trybe
Some memberships showing as "payment outstanding" when payment has been taken
Resolved Minor
February 02, 2026 - Started 14 days ago
- Lasted about 4 hours
Incident Report
We're investigating reports of some memberships being marked as "payment outstanding" although payment has successfully been taken. We are currently investigating this and will keep you updated once we have any news. Apologies for any inconvenience.
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Latest Updates ( sorted recent to last )
IDENTIFIED
14 days ago - at 02/02/2026 12:10PM
We've identified the cause of the issue where some memberships are stuck in "payment outstanding" despite payment being successfully taken. We'll let you know once this has been resolved.
INVESTIGATING
14 days ago - at 02/02/2026 10:24AM
We're investigating reports of some memberships being marked as "payment outstanding" although payment has successfully been taken. We are currently investigating this and will keep you updated once we have any news. Apologies for any inconvenience.
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