Outage in Tuff Shed

IM-266 Users may be unable to access spiff

Resolved Major
May 20, 2023 - Started about 2 years ago - Lasted about 6 hours
Official incident page

IsDown continuously monitors the Tuff Shed status page and multiple sources to provide up-to-date information. Check back with us for the latest Tuff Shed uptime status.

Outage Details

We have identified an issue with the Spiff commission system where users will receive errors attempting to log in to the service on mobile devices or via the web page. Spiff is reporting that they are experiencing an outage. We are working with the vendor to resolve this issue.
Components affected
Tuff Shed Spiff (Commissions)
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 05/20/2023 11:45PM

This incident has been resolved.

MONITORING about 2 years ago - at 05/20/2023 09:37PM

Spiff has indicated that they have resolved the problem and they continue to monitor the results of the patch.

IDENTIFIED about 2 years ago - at 05/20/2023 06:10PM

We have identified an issue with the Spiff commission system where users will receive errors attempting to log in to the service on mobile devices or via the web page.
Spiff is reporting that they are experiencing an outage.
We are working with the vendor to resolve this issue.

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