Outage in Tuff Shed

IM-338 - Some users may not receive an email when a quote is saved

Resolved Minor
June 18, 2024 - Started 6 months ago - Lasted 3 days
Official incident page

IsDown continuously monitors the Tuff Shed status page and multiple sources to provide up-to-date information. Check back with us for the latest Tuff Shed uptime status.

Outage Details

We are investigating reports that some users are not receiving an email when a quote is saved online.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/21/2024 04:23PM

This incident is resolved. Quotes saved on the website within the last 72 hours will automatically send a confirmation email to the customer. Older quotes will not have an email sent.

IDENTIFIED 6 months ago - at 06/19/2024 04:33PM

We are continuing to work with the 3rd party vendor on a resolution on this issue.

IDENTIFIED 6 months ago - at 06/18/2024 08:30PM

We have identified the issue with the mail vendor and are waiting on a resolution.

INVESTIGATING 6 months ago - at 06/18/2024 05:18PM

We are investigating reports that some users are not receiving an email when a quote is saved online.

Be the first to know when Tuff Shed and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime