Outage in Tuff Shed

IM-395 Building configurator won’t load

Resolved Major
April 05, 2025 - Started 24 days ago - Lasted 2 days
Official incident page

IsDown continuously monitors the Tuff Shed status page and multiple sources to provide up-to-date information. Check back with us for the latest Tuff Shed uptime status.

Outage Details

We’re aware of an issue with the configurator not loading. Our team is investigating this now.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 04/07/2025 05:38PM

KBMax has confirmed the issue is resolved. Please reach out to IT Support if you have further issues.

MONITORING 24 days ago - at 04/05/2025 07:07PM

We’re seeing success with the configurator loading successfully, please try accessing it again and let IT Support know if the issue persists. We’ll continue to monitor the situation on our end.

INVESTIGATING 24 days ago - at 04/05/2025 03:35PM

We’re continuing to work with KBMax/Epicor to get this issue resolved as quickly as possible.

INVESTIGATING 24 days ago - at 04/05/2025 02:04PM

We’re aware of an issue with the configurator not loading. Our team is investigating this now.

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