Outage in Tuff Shed
IM-426 Pricing is incorrect when reloading a configuration from a email link
Minor
September 20, 2025 - Started 26 days ago
Official incident page
Official incident page
Incident Report
We are investigating an issue where the pricing is incorrect when a configuration is loaded using the link in a quote confirmation email. While the pricing is incorrect, users also cannot proceed or checkout with the wrong price. We are working with our vendor to resolve this.
Components affected
Tuff Shed tuffshed.com
The Status Page Aggregator Built for IT Teams
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
INVESTIGATING
22 days ago - at 09/23/2025 06:38PM
Our team is continuing to work with the vendor to resolve this issue.
INVESTIGATING
26 days ago - at 09/19/2025 10:30PM
We are investigating an issue where the pricing is incorrect when a configuration is loaded using the link in a quote confirmation email. While the pricing is incorrect, users also cannot proceed or checkout with the wrong price. We are working with our vendor to resolve this.
Latest Tuff Shed outages
IM-430 Users may not be able to log in to JDE - 9 days ago
IM-427: SPIFF Login Issue - 18 days ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
