Outage in Tuff Shed

IM-435 Voided lines are not crossed out on the ICA and Order documents

Major
October 31, 2025 - Started 1 day ago
Official incident page

Incident Report

Our team is aware voided lines are not crossed out on the Customer ICA and Order documents. We are working on resolving this as quickly as possible.
Components affected
Tuff Shed Document Services
Latest Updates ( sorted recent to last )
MONITORING 1 day ago - at 10/31/2025 03:18PM

We implemented a fix so that voided lines are now crossed out on the Order and ICA documents. Please try regenerating these again and let support know if you continue to see this issue.

IDENTIFIED 1 day ago - at 10/31/2025 01:59PM

Our team is aware voided lines are not crossed out on the Customer ICA and Order documents. We are working on resolving this as quickly as possible.

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