IM 436 - Document generator known issues

We've confirmed this incident is resolved. Contact IT Support if you continue to have issues.

We've implemented a fix for the following errors:
1. The "What to Expect" document not attaching in packets
2. The quote total not correctly including tax
3. Scheduled Payments showing as $0 on the opportunity
If you were experiencing any of these, please try to generate packets again and let support know if issues persist.

Our team is investigating a set of known issues with the new document generator. These issues include the "What To Expect" document missing from the packet, tax not calculating correctly on documents, and scheduled payments showing $0 on the opportunity. This may also be affecting cut sheets updating when being reran. We are working to resolve these as quickly as possible.

We are currently receiving reports that the "What to Expect" doc is not being included when performing the e-sign and in person signing. We are investigating this issue and will post updates as we find them.