Outage in Tuff Shed

IM-437 - JDE may time out while performing actions or be inaccessible

Resolved Major
November 11, 2025 - Started 25 days ago - Lasted about 14 hours
Official incident page

Incident Report

We are investigating an issue with JDE where performing some actions may result in a gateway timeout, page time out, or the application may not be accessible.
Components affected
Tuff Shed JD Edwards
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 11/12/2025 01:40PM

Operations within JDE have returned to normal.

MONITORING 25 days ago - at 11/11/2025 11:44PM

We have rebooted the impacted servers and are seeing improvements in processing. We will continue to monitor.

INVESTIGATING 25 days ago - at 11/11/2025 11:22PM

We are investigating an issue with JDE where performing some actions may result in a gateway timeout, page time out, or the application may not be accessible.

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