Outage in Tuff Shed

IM-428 Salesforce/Dialpad Calls Not Logging

Minor
November 13, 2025 - Started 1 day ago
Official incident page

Incident Report

We are currently investigating an issue where calls are not being logged in the Salesforce activity log. More updates to come. You can still perform this action manually on Salesforce objects by clicking the "Log a Call" button.
Components affected
Tuff Shed Salesforce CRM
Latest Updates ( sorted recent to last )
INVESTIGATING about 20 hours ago - at 11/14/2025 05:07PM

We are continuing to investigate this issue and are working with Dialpad/Salesforce support. We will update you as more information arrives.

INVESTIGATING 1 day ago - at 11/13/2025 06:49PM

We are currently investigating an issue where calls are not being logged in the Salesforce activity log. More updates to come.

You can still perform this action manually on Salesforce objects by clicking the "Log a Call" button.

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