Outage in Tuff Shed
IM-428 Salesforce/Dialpad Calls Not Logging
Minor
November 13, 2025 - Started 23 days ago
Official incident page
Official incident page
Incident Report
We are currently investigating an issue where calls are not being logged in the Salesforce activity log. More updates to come.
You can still perform this action manually on Salesforce objects by clicking the "Log a Call" button.
Components affected
Tuff Shed Salesforce CRMLatest Updates ( sorted recent to last )
INVESTIGATING
19 days ago - at 11/17/2025 02:30PM
We are continuing to investigate this issue and are working with Dialpad/Salesforce support. We will update you as more information arrives.
INVESTIGATING
22 days ago - at 11/14/2025 05:07PM
We are continuing to investigate this issue and are working with Dialpad/Salesforce support. We will update you as more information arrives.
INVESTIGATING
23 days ago - at 11/13/2025 06:49PM
We are currently investigating an issue where calls are not being logged in the Salesforce activity log. More updates to come.
You can still perform this action manually on Salesforce objects by clicking the "Log a Call" button.
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