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Outage in Tuff Shed

IM-439 Issues Entering Tuff Shed Leads In Service Connect

Resolved Minor
November 17, 2025 - Started 4 months ago - Lasted 7 days
Official incident page

Incident Report

We are currently investigating an issue on HD Service Connect where people who are signing in as a HD associate are unable to enter a Tuff Shed lead. More details to come as we investigate.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 11/24/2025 08:15PM

This incident has been resolved.

INVESTIGATING 4 months ago - at 11/17/2025 05:21PM

We are currently investigating an issue on HD Service Connect where people who are signing in as a HD associate are unable to enter a Tuff Shed lead. More details to come as we investigate.

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