Outage in Tuff Shed

IM-439 Issues Entering Tuff Shed Leads In Service Connect

Minor
November 17, 2025 - Started 5 days ago
Official incident page

Incident Report

We are currently investigating an issue on HD Service Connect where people who are signing in as a HD associate are unable to enter a Tuff Shed lead. More details to come as we investigate.
Components affected
Tuff Shed 888tuffshed.com / Service Connect
Latest Updates ( sorted recent to last )
INVESTIGATING 5 days ago - at 11/17/2025 05:21PM

We are currently investigating an issue on HD Service Connect where people who are signing in as a HD associate are unable to enter a Tuff Shed lead. More details to come as we investigate.

Latest Tuff Shed outages

IM-441 HD Promo Not Applying - 2 days ago
IM-440 - users may be unable to access dayforce, tuffshed.com, or 888tuffshed.com - 4 days ago
IM-428 Salesforce/Dialpad Calls Not Logging - 9 days ago
IM-437 - JDE may time out while performing actions or be inaccessible - 11 days ago
IM 436 - Document generator known issues - 22 days ago

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