Outage in Tuff Shed

IM-442 Users are unable to access JDE

Resolved Major
November 30, 2025 - Started 6 days ago - Lasted about 2 hours
Official incident page

Incident Report

Our team is investigating an error which is preventing users from logging into JDE. Users may see a “Err_cert_date_invalid” message while attempting to login.
Components affected
Tuff Shed JD Edwards
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 12/01/2025 01:36AM

We’ve implemented a fix and can confirm this incident is resolved. Please try to access JDE again and let our team know if you have further issues.

INVESTIGATING 6 days ago - at 11/30/2025 11:52PM

Our team is investigating an error which is preventing users from logging into JDE. Users may see a “Err_cert_date_invalid” message while attempting to login.

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