Outage in Tuff Shed
IM-442 Users are unable to access JDE
Resolved MajorIncident Report
Our team is investigating an error which is preventing users from logging into JDE. Users may see a “Err_cert_date_invalid” message while attempting to login.
Components affected
Tuff Shed JD EdwardsLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/01/2025 01:36AM
We’ve implemented a fix and can confirm this incident is resolved. Please try to access JDE again and let our team know if you have further issues.
INVESTIGATING
about 2 months ago - at 11/30/2025 11:52PM
Our team is investigating an error which is preventing users from logging into JDE. Users may see a “Err_cert_date_invalid” message while attempting to login.
Latest Tuff Shed outages
IM-449 - Users and customers are prompted with a login screen when trying to configure a building through retail or THD flows. - about 1 month ago
IM-448 JDE logins are timing out or may be running slow - about 1 month ago
IM-447 BOBJ is down - about 1 month ago
IM-446 JDE Timeout Issue - about 1 month ago
IM-445 Installer Job Completion Packet Automation - about 1 month ago
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