Outage in Tuff Shed
IM-444 Default single shed door is charging $299 on Premier Standard Ranch buildings
Resolved MinorIncident Report
We're investigating an issue affecting doors on Premier Standard Ranch buildings. The 4'x6'2" Single Shed Door is showing as an upgrade and charging $299 on the quote. We are working to resolve this as quickly as possible.
Components affected
Tuff Shed KBMax (Product Configurator)Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/03/2025 09:06PM
We've implemented a fix for this issue. Users will need to relaunch the configurator and save for the changes to take effect.
IDENTIFIED
about 2 months ago - at 12/01/2025 10:47PM
We're investigating an issue affecting doors on Premier Standard Ranch buildings. The 4'x6'2" Single Shed Door is showing as an upgrade and charging $299 on the quote. We are working to resolve this as quickly as possible.
Latest Tuff Shed outages
IM-449 - Users and customers are prompted with a login screen when trying to configure a building through retail or THD flows. - about 1 month ago
IM-448 JDE logins are timing out or may be running slow - about 1 month ago
IM-447 BOBJ is down - about 1 month ago
IM-446 JDE Timeout Issue - about 1 month ago
IM-445 Installer Job Completion Packet Automation - about 1 month ago
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