AP Essentials - Email input is not being received

The issue preventing some emails from reaching APS has been resolved. We are continuing to monitor for stability.

We've identified the root cause of the issue preventing some emails from reaching APS. A fix is in progress, and we're actively monitoring the system to ensure full recovery.

We are currently aware of an issue affecting some customers where emails sent to AP Essentials are not being received as expected. We are actively investigating the root cause and are working to resolve the issue as quickly as possible.

We apologise for the inconvenience this may cause.