Outage in TurnPoint Software

DNS System Outage

Resolved Minor

March 13, 2023 - Started almost 3 years ago - Lasted about 20 hours
Official incident page

Incident Report

We are currently aware of some users having issues accessing the system due to DNS issues and are working on a solution

Components affected

TurnPoint Software TurnPoint Assist

Need to monitor TurnPoint Software outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 03/13/2023 08:26PM

This incident has been resolved.

IDENTIFIED almost 3 years ago - at 03/13/2023 02:32AM

We have identified the cause of the access issues to a data centre outage in Melbourne. To access the system please use www.tpcare.com.au

INVESTIGATING almost 3 years ago - at 03/13/2023 12:52AM

We are currently aware of some users having issues accessing the system due to DNS issues and are working on a solution

Latest TurnPoint Software outages

TurnPoint Assist API Outage - about 2 months ago

TurnPoint Degraded Performance - 9 months ago

Connection Issues - about 1 year ago

TurnPoint Pay Customers unable to access platform - over 1 year ago

TurnPoint Assist Outage - over 1 year ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook