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Outage in Twilio

SMS Delivery Delays to Tigo Colombia

Resolved Minor
March 09, 2022 - Started about 4 years ago - Lasted 20 days
Official incident page

Incident Report

Our monitoring systems have detected a potential issue impacting the delivery of messages to Tigo Colombia. Our engineers have been alerted and are actively investigating. We will provide another update within the next 30 minutes or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )
MONITORING about 4 years ago - at 03/10/2022 04:05AM

We are observing recovery in SMS delivery delays when sending messages to Tigo Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 4 years ago - at 03/10/2022 12:05AM

We are experiencing SMS delivery delays when sending messages to Tigo Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING about 4 years ago - at 03/09/2022 09:57PM

We are observing recovery in SMS delivery delays when sending messages to Tigo Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 4 years ago - at 03/09/2022 09:03PM

We are experiencing SMS delivery delays when sending messages to Tigo Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 4 years ago - at 03/09/2022 08:48PM

Our monitoring systems have detected a potential issue impacting the delivery of messages to Tigo Colombia. Our engineers have been alerted and are actively investigating. We will provide another update within the next 30 minutes or as soon as more information becomes available.

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