Outage in Twilio
MMS and SMS Delivery Delays to Verizon Wireless From Subset of Shortcodes
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue with SMS short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 01/09/2023 08:00PM
We are no longer experiencing MMS and SMS delivery delays when sending messages to Verizon wireless using subset of Shortcodes. This incident has been resolved.
MONITORING
about 3 years ago - at 01/09/2023 05:56PM
We are observing recovery in MMS and SMS delivery delays when sending messages to Verizon wireless using subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 3 years ago - at 01/09/2023 04:54PM
We have found that MMS are also being delayed to Verizon Wireless using subset of Shortcodes. Our partner has identified the issue causing SMS and MMS delays and continue working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
about 3 years ago - at 01/09/2023 04:26PM
Our partner has identified the issue causing SMS Delivery delays To Verizon wireless using subset of Shortcodes, and continue working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 3 years ago - at 01/09/2023 03:16PM
Our partner has identified the issue causing SMS Delivery delays To Verizon wireless using subset of Shortcodes, and is working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 3 years ago - at 01/09/2023 11:05AM
We are experiencing SMS Delivery delays To Verizon wireless using subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
about 3 years ago - at 01/09/2023 09:20AM
We are experiencing SMS Delivery delays To Verizon wireless using subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 3 years ago - at 01/09/2023 08:32AM
We are experiencing SMS Delivery delays To Verizon wireless using subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 3 years ago - at 01/09/2023 08:00AM
We are experiencing SMS Delivery receipt delays To Verizon wireless using subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 3 years ago - at 01/09/2023 07:58AM
Our monitoring systems have detected a potential issue with SMS short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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