Outage in Twilio

Singapore Likely-SCAM senders for V1 customers

Resolved Minor
February 16, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We’ve become aware of a potential issue with Singapore Likely-SCAM senders for V1 customers on 2FA Authy and Verify. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Authy 2FA Twilio Verify

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/17/2023 06:20AM

The issue with Singapore Likely-SCAM senders for V1 customers on 2FA Authy and Verify has been resolved and is operating normally at this time.

MONITORING over 2 years ago - at 02/17/2023 04:33AM

We are observing recovery in issue with Singapore Likely-SCAM senders for V1 customers on 2FA Authy and Verify. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 02/17/2023 03:51AM

We’ve become aware of a potential issue with Singapore Likely-SCAM senders for V1 customers on 2FA Authy and Verify. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.

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