Outage in Twilio

SMS Delivery Delays to Tigo Network in El Salvador

Resolved Minor
March 01, 2023 - Started over 2 years ago - Lasted about 12 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Tigo Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America Twilio SMS Delivery Notifications & Status Callbacks
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/02/2023 12:26PM

We are no longer experiencing SMS delivery delays when sending messages to Tigo Network in El Salvador. This incident has been resolved.

MONITORING over 2 years ago - at 03/02/2023 10:35AM

We are observing recovery in SMS delivery delays when sending messages to Tigo Network in El Salvador. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/02/2023 07:13AM

We are continuing to experiencing SMS delivery delays when sending messages to Tigo Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/02/2023 03:14AM

We are continuing to experiencing SMS delivery delays when sending messages to Tigo Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/02/2023 01:15AM

We are experiencing SMS delivery delays when sending messages to Tigo Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/02/2023 12:16AM

We are experiencing SMS delivery delays when sending messages to Tigo Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

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