Outage in Twilio

SMS Delivery Receipt Delays to Virgin Mobile Network In Chile

Resolved Minor
March 09, 2023 - Started over 2 years ago - Lasted 6 days
Official incident page

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Outage Details

We continue to experience SMS delivery delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America Twilio SMS Delivery Notifications & Status Callbacks
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/15/2023 07:10PM

This incident has been resolved.

MONITORING over 2 years ago - at 03/15/2023 05:34PM

We are observing recovery in delivery receipt delays when sending messages to Virgin Mobile Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING over 2 years ago - at 03/15/2023 03:34PM

We are observing recovery in delivery receipt delays when sending messages to Virgin Mobile Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/15/2023 01:12PM

We are still experiencing SMS delivery delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/14/2023 08:43PM

We are still experiencing SMS delivery delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

MONITORING over 2 years ago - at 03/14/2023 12:51PM

We are observing recovery in delivery receipt delays when sending messages to Virgin Mobile Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.

MONITORING over 2 years ago - at 03/14/2023 08:52AM

We are observing recovery in delivery receipt delays when sending messages to Virgin Mobile Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING over 2 years ago - at 03/14/2023 06:52AM

We are observing recovery in delivery receipt delays when sending messages to Virgin Mobile Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/13/2023 09:03PM

We continue to experience SMS delivery receipt delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/12/2023 09:04PM

We continue to experience SMS delivery receipt delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/11/2023 10:03PM

We continue to experience SMS delivery receipt delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/10/2023 10:18PM

We continue to experience SMS delivery receipt delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/10/2023 06:18AM

We continue to experience SMS delivery receipt delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/09/2023 10:27PM

We continue to experience SMS delivery delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/09/2023 06:27PM

We continue to experience SMS delivery delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/09/2023 04:31PM

We continue to experience SMS delivery delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/09/2023 03:35PM

We continue to experience SMS delivery delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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