Outage in Twilio

SMS Delivery Delays to Viettel Network in Vietnam

Resolved Minor

March 16, 2023 - Started about 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Viettel network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, APAC

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 03/16/2023 02:35PM

We are no longer experiencing SMS delivery delays when sending messages to Viettel network in Vietnam. This incident has been resolved.

MONITORING about 3 years ago - at 03/16/2023 12:42PM

We are observing recovery in SMS delivery delays when sending messages to Viettel network in Vietnam. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 3 years ago - at 03/16/2023 12:10PM

We are experiencing SMS delivery delays when sending messages to Viettel network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 3 years ago - at 03/16/2023 11:24AM

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